Welcome to the Neutral Payments "Merchant Resources" Blog 👋

Written By Ian Austin

Whether you’re juggling roadmap updates as a product manager or keeping an eye on approval rates as a payments manager, we know how complex the world of payments can get. That’s why we created the Merchant Resources Blog — a dedicated space for insights, how-tos, and updates built specifically for people like you.

Why We Built This

The payment ecosystem is evolving fast — new tech, new rules, new acronyms (seriously, so many acronyms). We wanted to create a hub where professionals across businesses of all sizes can get straightforward, helpful information without the sales fluff.

Whether you're at a startup or a Fortune 500 company, we’re here to help make sense of it all.

What You'll Find Here

  • Educational Articles – We break down payment infrastructure, gateways, fraud tools, and more in plain English.

  • Actionable Tips – From optimizing checkout flows to understanding PCI scope, we cover what matters.

  • Industry Trends – Stay current with what's happening in the world of payments and what it means for your team.

  • Unbiased Insights – No agendas here. Just practical info you can actually use.

Who Should Bookmark This Blog?

  • Product Managers looking to embed or improve payment features

  • Payment Managers trying to boost efficiency and performance

  • Ops teams and curious founders who just want to "get it"

Basically, if payments touch your role, you’re in the right place.

A Quick Note

This blog is meant to be educational only. It’s not financial or legal advice — just solid, experience-backed knowledge for professionals who want to stay ahead.

Check out the Merchant Resources Blog, and don’t hesitate to drop us a line if there's a topic you'd like us to cover. Let’s make payments make sense. 💡

Ian Austin